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Inclusive access

Accessibility Statement

We want people to be able to use Kidstrument regardless of disability, technology or access need. This statement explains our target, the current evidence, known barriers and how to get help.

Last updated: 13 July 2026

1. Scope

This statement covers the public marketing website at www.kidstrument.co.uk, including public curriculum, activity, blog, pricing, trial, contact and policy pages.

The separate authenticated teacher platform, third-party websites, external services and supplier-hosted media are not covered by the conformance status below. We still want to hear about barriers in those services and will direct the report to the appropriate team or supplier.

2. Conformance status

We use the Web Content Accessibility Guidelines (WCAG) 2.2 level AA as our target for the public website. The site has not yet had a complete independent accessibility audit, so we do not currently claim full WCAG 2.2 AA conformance.

Internal review indicates that the core page structure, navigation, text, links and forms support many WCAG requirements, but the limitations in section 5 and untested combinations mean further work is required. This wording is deliberately cautious until evidence from a full audit is available.

3. Using this website

On the public website you should be able to:

  • navigate core content using a keyboard and use the “Skip to main content” link;
  • zoom and reflow content without horizontal scrolling for ordinary page text;
  • use headings, landmarks, labels and descriptive links with a screen reader;
  • see a visible focus indicator when moving through interactive controls;
  • use forms with visible labels and receive text status messages; and
  • reduce non-essential motion through your operating-system preference.

AbilityNet publishes practical guidance on making your device easier to use, including changing colours, text size, keyboard settings and screen-reader use.

4. Measures we take

  • Semantic HTML landmarks and a logical heading hierarchy are used on public pages.
  • Core controls are designed for keyboard operation and have visible focus styling.
  • Text and controls are designed to reflow across mobile and enlarged layouts.
  • Images use alternative text where they convey information and empty alternatives where decorative.
  • Forms use programmatic labels, appropriate input types, status announcements and clear instructions.
  • Colour is not intended to be the only means of conveying state.
  • Reduced-motion preferences are respected by site animations and transitions.
  • The cookie-preferences dialog supports keyboard focus management, Escape to close and clearly labelled choices.

5. Known limitations

We know about the following areas that need more work or evidence:

  • Overview video: the marketing video may not yet provide synchronised captions, an audio description or a full text transcript. Contact us for the information in an alternative format while this is reviewed.
  • Product screenshots: alternative text explains the purpose of core screenshots, but it may not convey every interface detail visible in the image.
  • School search: the trial school autocomplete uses accessible labels and list semantics, but it has not been tested across the full range of screen-reader, browser and mobile combinations.
  • Older and third-party content: some imported articles, linked documents or supplier content may have inconsistent heading structures, alternatives or controls.
  • Authenticated teacher platform: it is outside this statement and needs a separate, complete accessibility assessment.

We are prioritising captions and equivalent video content, richer alternatives for essential product imagery, keyboard and assistive-technology testing of complex form controls, and a separate review of the teacher platform. We will update this list as issues are verified and fixed.

6. Feedback and alternative formats

If a barrier prevents you from accessing information or completing a task, contact us by email, phone or the contact page. It helps if you include:

  • the page address or name;
  • what you were trying to do and what happened;
  • your browser, device and assistive technology, if you are comfortable sharing it; and
  • the format or adjustment that would help.

We can work with you to provide essential public information in a more accessible format. If you are not satisfied with our response, the Equality Advisory and Support Service offers advice about rights under the Equality Act 2010.

7. Technical information

Kidstrument Music Tuition Limited is committed to making its services accessible in line with its responsibilities under the Equality Act 2010. The public site is built with HTML, CSS and JavaScript and is intended to work with current versions of major browsers and commonly used assistive technology. Main public content remains server-rendered; JavaScript is needed for interactive features such as forms, school search and cookie preferences.

8. How we assessed the site

This statement is based on an internal review of page structure, keyboard access, responsive reflow, labels, focus styles, motion preferences and code-level checks during the site rebuild. It is not a substitute for a full audit involving automated tests, manual WCAG checks and testing with disabled users and assistive technologies.

9. Preparation and review

This statement was prepared on 13 July 2026. We review it when a significant public feature is released, when an accessibility assessment identifies new evidence, or at least annually. The next review is due by July 2027.